Return Policy
At Gavyamart.com, we are committed to delivering high-quality food products to our customers. Due to the perishable and consumable nature of food items, we do not accept returns once the product has been delivered.
Exceptions for Returns or Replacements:
While returns are not accepted, we do offer replacements or refunds in the following situations:
Exceptions for Returns or Replacements:
While returns are not accepted, we do offer replacements or refunds in the following situations:
- Damaged or Defective Product: If the product arrives in a damaged or defective condition.
- Wrong Product Delivered: If you receive an incorrect product.
- Expired Product: If the product delivered is past its expiration date.
- Please contact our customer support team within 48 hours of receiving the order.
- Provide your order ID, clear photos of the product, and a brief description of the issue.
- After verification, we will process either a replacement or a refund based on the nature of the issue.
- Refunds will be processed to the original payment method and may take 5-7 business days to reflect in your account.